You could be getting local telephone service for as little as $1.00 a month if you qualify!The Lifeline/Link Up Program is funded through the Alaska Universal Service Fund to provide financial help to qualifying low-income telephone customers. For anyone who qualifies, Lifeline pays for basic monthly telephone service on one residential line as long as the customer pays $1.00 a month*.
Included in your lifeline service is:
Unlimited Local Calling; Toll (Long Distance) charges will be billed monthly
0.06/ minute out of state
0.13/ minute in state
Contact your long distance carrier
Touch tone capability
Access to operator services
Directory assistance; Free access to the telephone relay service
Access to Emergency 9-1-1
800 or 800-like toll free services
One free directory listing; One free white page telephone directory
Free toll blocking
Access to our Business Office
For a qualifying new customer, the Link Up program pays 100% (or up to $100.00) of the initial telephone connection fee to the customer's principal residence.
Lifeline is a federal government assistance benefit that provides a monthly discount on home or mobile telephone services. Only ONE Lifeline discount is allowed per household. Members of a household are not permitted to receive Lifeline service from multiple companies. Lifeline is a non-transferable benefit. Willfully making false statements to obtain the benefit can result in fines, imprisonment, de-enrollment, and/or being barred from the program. Violation of the one-per-household limitation constitutes a violation of the FCC’s rules and will result in de-enrollment and, potentially, prosecution by the U.S. government. Lifeline is a federal government benefit program and only qualified persons may participate.
Your household is everyone who lives together at your physical address as one economic unit (including children and people who are not related to you). The adults you live with are part of your economic unit if they contribute to and share in the income and expenses of the household. An adult is any person 18 years of age or older, or an emancipated minor. Household expenses include food, health care expenses and the cost of renting or paying a mortgage on your place of residence, and utilities. Income includes salary, public assistance benefits, social security payments, pensions, unemployment compensation, veteran’s benefits, inheritances, alimony, child support payments, worker’s compensation benefits, gifts, and lottery winnings.
Spouses and domestic partners are considered to be part of the same household. Children under the age of 18 living with their parents or guardians are considered to be part of the same household as their parents and guardians. If an adult has no income, or minimal income, and lives with someone who provides financial support to that adult, both people are considered part of the same household.
To qualify for Lifeline and/or Link Up services you must be receiving assistance from one or more of the following programs:
Medicaid Program, Food Stamps Program, Supplemental Security Income (SSI) Program, Federal Public Housing Assistance Program, Veterans & Survivors Pension Benefits
If you are not enrolled in any of the above programs, but your annual combined household income is at or below 135% of the Federal Poverty Guidelines, you may also qualify for Lifeline and/or Link Up. You must provide income documentation. See details on the application form.
Call Bristol Bay Telephone Cooperative's Customer Service Department today at (907) 246-3403 or 1- 800-478-9100 to see if you qualify for Lifeline/Link Up services!
Customer Complaint Procedures:
We would hope to achieve a satisfactory resolution to a customer complaint or dispute regarding service or billing. In the event that after a reasonable time the complainant is not satisfied with managements disposition of the complaint, he may then contact the Regulatory Commission of Alaska at 701 W. Eighth Avenue, Suite 300, Anchorage, Alaska 99501 or by calling 907-276-6222.