High Speed DSL Internet
NEW DSL Packages:
If DSL usage limit is exceeded, additional data allowance sufficient to cover excess, will be added to the DSL account for that month in increments equal to 10% of the monthly usage limit. Each additional 10% increment will be billed at 10% of monthly recurring service fee for the data plan.
- 2M Down / 512K Up with 40 Gigabytes/month for $30.00/month
- 3M Down / 1M Up with 50 Gigabytes/month for $80.00/month
- 6M Down / 1M Up with 75 Gigabytes/month for $150.00/month
- 6M Down / 2M Up with 100 Gigabytes/month for $175.00/month
- 10M Down / 1M Up with 200 Gigabytes/month for $199/month
- 10M Down / 2M Up with 500 Gigabytes/month for $299.00/month
If DSL usage limit is exceeded, additional data allowance sufficient to cover excess, will be added to the DSL account for that month in increments equal to 10% of the monthly usage limit. Each additional 10% increment will be billed at 10% of monthly recurring service fee for the data plan.
Internet FAQ's
Will there be a charge for installation?
There is a $49.00 Connection fee that is charged by our upstream provider. A $185.00 Installation fee is waived with a one-year contract. If service is disconnected prior to one year, $185.00 Early Termination Fee (ETF) will be added to your bill at the time of disconnect.
Is there a charge for upgrading or downgrading your DSL plan?
There is a $49.00 Downgrade charge.
Can I talk on the phone while I surf the Internet?
Absolutely. Even though phone service and DSL run along the same cable, you can use both simultaneously.
There is a $49.00 Connection fee that is charged by our upstream provider. A $185.00 Installation fee is waived with a one-year contract. If service is disconnected prior to one year, $185.00 Early Termination Fee (ETF) will be added to your bill at the time of disconnect.
Is there a charge for upgrading or downgrading your DSL plan?
There is a $49.00 Downgrade charge.
Can I talk on the phone while I surf the Internet?
Absolutely. Even though phone service and DSL run along the same cable, you can use both simultaneously.
Applications
Internet Application
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Internet application
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Data Management
Affordable Connectivity Program
The Emergency Broadband Benefit will be replaced by The Affordable Connectivity Program as of December 31st 2021.
Affordable Connectivity Program is a FCC program to help families and households struggling to afford internet service during the COVID-19 pandemic. This new benefit will connect eligible households to jobs, critical healthcare services, virtual classrooms, and so much more for a long time.
The Affordable Connectivity Program (APC) will provide a discount of up to $75 per month towards broadband service for eligible households on qualifying Tribal Lands and $30 per month for households not on qualifying Tribal Lands. The Affordable Connectivity Program is limited to one monthly service discount per household.
You may be eligible if you meet any of the qualifying criteria below:
The benefit is non-transferable, is limited to one discount per household, and is temporary in nature. Bristol Bay Telephone does not know when the EBBP will run out. If a customer chooses to continue to receive our broadband service after the EBBP ends, the customer will be subject to Bristol Bay Telephone’s undiscounted rates and general terms and conditions.
Where Can I Sign Up for the Benefit?
Eligible households will be able to apply for the Affordable Connectivity Program in three ways:
P.O. Box 7081
London, KY 40742
Bristol Bay Telephone Cooperative, Inc. Customer Service
907-246-3403 | 1-800-478-9100
bbtccsr@bristolbay.com
Affordable Connectivity Program is a FCC program to help families and households struggling to afford internet service during the COVID-19 pandemic. This new benefit will connect eligible households to jobs, critical healthcare services, virtual classrooms, and so much more for a long time.
The Affordable Connectivity Program (APC) will provide a discount of up to $75 per month towards broadband service for eligible households on qualifying Tribal Lands and $30 per month for households not on qualifying Tribal Lands. The Affordable Connectivity Program is limited to one monthly service discount per household.
- Households enrolled in the Emergency Broadband Benefit Program as of 12/31/21 will continue to receive their current monthly benefit during a 60-day transition period.
- Members currently receiving the EBB benefit will automatically be enrolled in the ACP program before the March 1, 2022 transition period deadline
- Members will receive additional information if they need to take steps to retain the ACP benefit after the transition period.
You may be eligible if you meet any of the qualifying criteria below:
- Has an income that is at or below 200% of the Federal Poverty Guidelines or participates in certain assistance programs, such as SNAP, Medicaid, Lifeline, or WIC
- Receives benefits under the free and reduced-price school lunch program or the school breakfast program, including through the USDA Community Eligibility Provision, or did so in the 2019-2020 school year;
- Household where one member has received a Pell Grant in current award year;
- Household where one member has experienced a substantial loss of income since February 29, 2020 due to layoff, furlough, or received unemployment benefits; or
- Meets the eligibility criteria for a participating provider's existing low-income or COVID-19 program.
The benefit is non-transferable, is limited to one discount per household, and is temporary in nature. Bristol Bay Telephone does not know when the EBBP will run out. If a customer chooses to continue to receive our broadband service after the EBBP ends, the customer will be subject to Bristol Bay Telephone’s undiscounted rates and general terms and conditions.
Where Can I Sign Up for the Benefit?
Eligible households will be able to apply for the Affordable Connectivity Program in three ways:
- Contact your preferred participating broadband provider directly to learn about their application process.
- Go to https://acpbenefit.org/ to apply online and to find participating providers near you.
- Mail-in application, and return it along with proof of eligibility to:
P.O. Box 7081
London, KY 40742
Bristol Bay Telephone Cooperative, Inc. Customer Service
907-246-3403 | 1-800-478-9100
bbtccsr@bristolbay.com
For more information please visit: https://www.fcc.gov/broadbandbenefit
Affordable Connectivity Program Help and Complaints
