High Speed DSL Internet
DSL Packages:
- 512K Down / 128K Up with 5 Gigabytes/month for $30.00/month
- 2M Down / 254K Up with 10 Gigabytes/month for $65.00/month
- 3M Down / 512K Up with 15 Gigabytes/month for $75.00/month
- 4M Down / 1M Up with 25 Gigabytes/month for $110.00/month
- 6M Down / 1M Up with 40 Gigabytes/month for $150/month
- 10M Down / 2M Up with 100 Gigabytes/month for $195.00/month
Internet FAQ's |
Will there be a charge for installation?
There is a $49.00 Connection fee that is charged by our upstream provider. A $185.00 Installation fee is waived with a one-year contract. If service is disconnected prior to one year, $185.00 Early Termination Fee (ETF) will be added to your bill at the time of disconnect. Is there a charge for upgrading or downgrading your DSL plan? There is a $49.00 Downgrade charge. Can I talk on the phone while I surf the Internet? Absolutely. Even though phone service and DSL run along the same cable, you can use both simultaneously. |
Emergency Broadband Benefit Program
The Emergency Broadband Benefit is an FCC program to help families and households struggling to afford internet service during the COVID-19 pandemic. This new benefit will connect eligible households to jobs, critical healthcare services, virtual classrooms, and so much more.
The Emergency Broadband Benefit will provide a discount of up to $75 per month towards broadband service for eligible households. The Emergency Broadband Benefit is limited to one monthly service discount per household.
You may be eligible if you meet any of the qualifying criteria below:
The benefit is non-transferable, is limited to one discount per household, and is temporary in nature. Bristol Bay Telephone does not know when the EBBP will run out. If a customer chooses to continue to receive our broadband service after the EBBP ends, the customer will be subject to Bristol Bay Telephone’s undiscounted rates and general terms and conditions.
When Can I Sign Up for the Benefit?
The FCC announced that on May 12, 2021, eligible households will be able to apply for the Emergency Broadband Benefit.
Beginning on May 12 households can apply in three ways:
P.O. Box 7081
London, KY 40742
Bristol Bay Telephone Cooperative, Inc. Customer Service
907-246-3403 | 1-800-478-9100
bbtccsr@bristolbay.com
The Emergency Broadband Benefit will provide a discount of up to $75 per month towards broadband service for eligible households. The Emergency Broadband Benefit is limited to one monthly service discount per household.
You may be eligible if you meet any of the qualifying criteria below:
- Has an income that is at or below 135% of the Federal Poverty Guidelines or participates in certain assistance programs, such as SNAP, Medicaid, or Lifeline;
- Receives benefits under the free and reduced-price school lunch program or the school breakfast program, including through the USDA Community Eligibility Provision, or did so in the 2019-2020 school year;
- Household where one member has received a Pell Grant in current award year;
- Household where one member has experienced a substantial loss of income since February 29, 2020 due to layoff, furlough, or received unemployment benefits; or
- Meets the eligibility criteria for a participating provider's existing low-income or COVID-19 program.
The benefit is non-transferable, is limited to one discount per household, and is temporary in nature. Bristol Bay Telephone does not know when the EBBP will run out. If a customer chooses to continue to receive our broadband service after the EBBP ends, the customer will be subject to Bristol Bay Telephone’s undiscounted rates and general terms and conditions.
When Can I Sign Up for the Benefit?
The FCC announced that on May 12, 2021, eligible households will be able to apply for the Emergency Broadband Benefit.
Beginning on May 12 households can apply in three ways:
- Contact your preferred participating broadband provider directly to learn about their application process.
- Go to GetEmergencyBroadband.org to apply online and to find participating providers near you.
- Call 833-511-0311 for a mail-in application, and return it along with proof of eligibility to:
P.O. Box 7081
London, KY 40742
Bristol Bay Telephone Cooperative, Inc. Customer Service
907-246-3403 | 1-800-478-9100
bbtccsr@bristolbay.com
For more information please visit: https://www.fcc.gov/broadbandbenefit
